Digital Trust –企業的強心針

互聯網的無邊界令企業與顧客的關係日趨緊密，當網絡世界中的商戶、服務、產品及交易不勝其數，而虛假資訊、網路陷阱及駭客攻擊等同時又充斥著網絡，隱私及資訊安全無疑已成為顧客篩選商戶的重要考量，到底企業如何才能從中脫穎而出，除了取得顧客的信任及支持外，又能永續安全及穩定的營運模式？數位信任(Digital Trust)便是其中一支企業可予以考慮的「強心針」。

參考國際電腦稽核協會(ISACA)的官方定義，數位信任為「對一數位生態系統內消費者與供應商之間的誠信關係、互動及交易的信心」。比如說，由服務供應者（如雲端供應商、銀行機構）對企業，以至企業對顧客的整條數位供應鏈中，都由對彼此的數位信任環環相扣。一般而言，對顧客構成數位信任的關鍵可從以下指標作衡量:

「品質」（企業的服務或產品品質是否合符顧客的期望？）
「準確性」（資訊是否定期更新、準確以及可用的？）
「隱私及安全」（顧客的資訊是否受保護及保密？）
「道德及誠信」（企業的行為是否合符道德及正直？）
「透明度及誠實」（顧客會否被告知收集個人資訊的用途及實際情況？）
「適應性」（企業的運作是否穩定或恢復程度是否高？）

企業擁有良好的資訊安全管理系統固然能夠提升顧客的信任度，但相比於傳統的品質安全或資訊安全管理，數位信任的實踐更見利於強化顧客與企業間的聯繫、從不同層面改善企業運營表現、減少觸犯資安或隱私法律風險等等。

然而，數位信任的定義、指標、實踐框架等概念較廣泛，現時亦沒有特定的監管機構及標準，企業在數位信任實踐、監管、評估或稽核上要如何執行？相信數位信任為企業提升競爭力的一大機遇，同時亦是一大挑戰。

Theo Tam

IT Consultant

More Updates

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Speed Without the Sprawl

Leveraging OutSystems' rapid development strengths, our team achieves true Agile development, focusing intensely on user requirements. However, requirements are never fixed; they take time to refine within the project's cycle. If a developer simply builds projects based on the initial requirements, it leads to significant rework when those requirements are inevitably revised. This creates serious technical debt that can derail a project's schedule. To combat this, we strictly follow the OutSystems Canvas Design architecture to define each module's usage and content. We generalize logic into foundational modules, optimizing reusability and providing high adaptability when requirements change. This approach allows us to eliminate complicated dependencies—avoiding the deployment nightmares that plague monolithic systems. The Real-World Challenge: "The Spaghetti Monolith" We’ve all seen it. A project starts fast. The "Idea-to-App" time is record-breaking. But as sprints pass and requirements evolve, the "interest rate" on technical debt spikes. Suddenly, changing a simple UI element breaks a core business process because the logic was trapped inside the screen. Deployment becomes a "big bang" event where everything must go live at once because of circular dependencies. In our team, we don't just "code fast"; we architect for resilience. Our Solution: The 4 Layer Canvas Strategy We treat the 4 Layer Canvas not just as a suggestion, but as our structural imperative. Here is how we use it to handle volatile requirements:  Isolating Volatility (End-User Layer): We keep our User Interfaces (UI) and interaction logic in the End-User Layer. This layer is highly volatile—it changes constantly based on user feedback. By isolating it, we can redesign a "Customer Portal" without risking regressions in our core business rules.Stabilizing Business Logic (Core Layer): We abstract our entities and business rules into the Core Layer. This is the backbone of our factory. Whether the data is accessed by a Mobile App, a Web Portal, or a Timer, the validation rules remain consistent. This promotes the "Don't Repeat Yourself" (DRY) principle.Enabling Independent Deployments: By using Service Actions (Weak Dependencies) in our Core layer, we decouple our modules. This allows different squads to deploy changes independently without forcing a factory-wide refresh—a critical enabler for our CI/CD pipelines.The Governor: AI-Driven Architecture How do we ensure we stick to these rules when moving at Agile speeds? We don't just rely on manual code reviews; we use the AI Mentor System. This tool acts as our automated architect. It scans our entire factory to detect architectural violations that humans might miss, such as: Upward References: Preventing foundational libraries from depending on business logic.Side References: Ensuring our End-User apps don't tightly couple with one another.Circular Dependencies: Identifying the "deadly embrace" between modules that locks deployments.The AI Mentor System quantifies this debt, allowing us to pay it down proactively before it hinders our release velocity. Join a Team That Values Architecture In our Taiwan office, we believe that low-code doesn't mean "low-architecture." We are building resilient, composable enterprise ecosystems that can scale. If you are a developer who cares about structural integrity, clean code, and mastering the art of OutSystems architecture, we want to hear from you. 

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Does the following screenshot look familiar to you? Calendar invites that seem to appear out of nowhere in Microsoft Teams or Outlook, asking you to “review important information” or “resolve an account issue”?A phishing campaign has been found abusing Microsoft Teams calendar invites to deliver malicious links and files directly onto users’ calendars. These events often mimic Microsoft notifications, come from odd or external addresses, and include attachments such as .htm or .js files that, when opened, they can lead to credential theft, malware installation or even full remote access for the attacker.With phishing tactics evolving so quickly, ongoing awareness training remains critical and essential. Effective programs use realistic phishing simulations combined with targeted training to help employees recognize and report suspicious emails quickly, turning them into an active detection layer alongside your technical controls.At Ringus, we offer phishing simulation assessment services, with the following key features:💫Tailor-made realistic phishing templates💫Flexible campaign duration and cadence💫Comprehensive reporting and analytics with insights